All Systems Operational

About This Site

If you require immediate assistance, please get in touch with our team via help.faria.org

Accounts Portal Operational
ManageBac Operational
ManageBac China Operational
ManageBac Global Operational
ManageBac USA Operational
OpenApply Operational
OpenApply Global Operational
OpenApply USA Operational
OpenApply China Operational
OpenApply Europe Operational
SchoolsBuddy Operational
Atlas Operational
AtlasNext Operational
Pamoja Education Operational
OSC Study Operational
Wolsey Hall, Oxford Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 21, 2026

No incidents reported today.

Jun 20, 2026
OpenApply Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 08:00 UTC
Scheduled - Please be informed that from 8:00 Saturday 20.06.2026 to 12:00 Saturday 20.06.2026 UTC, OpenApply servers may be partially unavailable due to scheduled maintenance (see how this translates in your local time here: https://tinyurl.com/OpenApply-maintenance-20-06-26). Before this time, please save your work and check back when maintenance is complete. For any further questions, please contact our support team! support@openapply.com
Jun 16, 08:06 UTC
Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026
Email Delivery Disruption
Resolved - We are pleased to confirm that full email functionality has been restored for ManageBac and OpenApply. All notifications are now being delivered normally.

Please note that as our email queue clears, you may experience some short delays in receiving notifications over the next few hours. No emails have been lost, and everything will be delivered, it may simply take a little longer than usual as the backlog is processed.

We recognise that the disruption to email notifications will have caused inconvenience, and we are grateful for the patience and understanding shown by our schools throughout. Keeping your community informed and your data secure will always be our first priority.

We will continue to monitor the situation closely. If you have any questions or concerns, please do not hesitate to contact our support teams at support@managebac.com and support@openapply.com.
Jun 9, 20:32 UTC
Update - We are continuing to work on a fix for this issue.
Jun 9, 20:07 UTC
Update - On June 8, we automatically detected an anomaly in an isolated service used for sending emails. As a precautionary measure, our regular email services have been temporarily suspended.
We have confirmed that customer accounts have not been affected in any other way. Our number one priority right now is safely restoring full email access, and we have reallocated our resources to achieve this as quickly as possible.

While your data and accounts remain secure, we ask for your patience as we rebuild and re-establish our email notification services for ManageBac and OpenApply.

We believe that protecting the community requires both clarity and courage. For us, that means keeping you informed when an issue occurs and taking immediate action to fix it. We will continue to closely monitor the situation, and keep our schools informed with relevant updates.

We appreciate your patience as we restore normal email functionality, and we value your continued trust in us.
Jun 9, 15:14 UTC
Identified - We are currently experiencing an issue affecting outbound email delivery from ManageBac and OpenApply. As a result, automated emails and notifications may not be sent at this time.
Your data and accounts remain fully secure. Our team is actively working on a resolution. We apologize for the inconvenience and appreciate your patience.
For any additional questions, please contact our support team at support@managebac.com or support@openapply.com.
Jun 9, 11:43 UTC
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage